Gastroesophageal reflux is a common oesophageal disorder characterized by troublesome symptoms associated with increased oesophageal acid exposure. Food supplements are often used to treat symptoms of gastroesophageal reflux. This observational study looked at the effects of an oral formulation in the form of a ginger and myrrh-based gummy on some symptoms related to gastrointestinal acid reflux and slow digestion. Ginger and myrrh were used due to their anti-inflammatory and prokinetic properties. The gummies were administered to 15 individuals (6 males and 9 females) for 10 days. The following parameters were acquired by interview after 10 days of taking the gummies: improvement in symptoms; undesirable effects; use in place of the usual medication already taken; taste and consistency of the product. Despite the relatively small number of participants, it can be stated that this formulation is relatively acceptable and pleasant, with good efficacy in reducing gastroenterological symptoms.